Frequently Asked Questions

We run your home's short-term rental day to day: pricing, the listing, guest messages and screening, cleaning, inspections, restocking and repairs. You keep ownership of the home and decide how involved you want to be.

Full service is 20% of rental revenue. A lighter remote co-host option and a one-time setup fee are available; see Pricing. [remote co-host rate and setup fee — TBD]

Nightly rental revenue. Guest-paid cleaning fees and taxes are not included in the 20%. [confirm with Matthew]

Yes. We work as your co-host, so the listing, its reviews and your payouts stay in your account. If we ever part ways, they stay with your home. [confirm with Matthew]

No. Cleaners, trades and supplies are billed at cost, and we ask before any repair above an agreed limit. [confirm with Matthew]

No. Our estimates are based on comparable homes and local demand, and we explain how we reached them, but no one can honestly guarantee rental income.

It depends on the town. The City of Kawartha Lakes and Niagara-on-the-Lake require one; Barrie was drafting rules at our last review. We help full-service clients prepare the application. Rules change, so we check them for your address.

Yes. Block your dates in advance and we price around them. Many owners keep a few summer or holiday weeks for family.

Local cleaners we've vetted, working to our room-by-room photo checklist, followed by an inspection after each stay.

We document it with photos, file through the platform's host protection, and coordinate the repair with you.

Usually two to four weeks once the home is ready. Licensing in the Kawartha Lakes or Niagara-on-the-Lake can add time.

Our agreement is written in plain terms with a clear notice period. [term and notice period — TBD]

Nikole and our small team, the same people behind the 450+ guest reviews on our own homes.

Barrie and the surrounding Simcoe County area, the City of Kawartha Lakes, and Niagara-on-the-Lake. The Smoky Mountains, Orlando and Broken Bow are planned for later.